PHAT PRINTS DTF TRANSFERS

PRIVACY POLICY

PHAT Prints & Signs Pty Ltd (“we”, “our”, or “us”) operates phatprintsdtf.com.au. We are committed to protecting your privacy in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Effective Date: 4 October 2026

This Privacy Policy explains how we collect, use, store and disclose your personal information. By using our Service, you agree to the practices outlined here.

1. Definitions

  • Personal Information: Information that identifies you, or could reasonably identify you.
  • Sensitive Information: Information about your race, religion, political beliefs, sexual orientation, or health.
  • Usage Data: Information automatically collected when you use our Service, such as IP address and browser type.
  • Cookies: Small files stored on your device that help us improve functionality and user experience.

2. What We Collect

Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Purchase history
  • IP address, browser and device details
  • Any information you share via forms, email or chat

Usage Data & Cookies

We collect technical data such as:

  • IP address, browser type/version and device identifiers
  • Pages you visit and time spent on site
  • Cookie and session identifiers

We use:

  • Session Cookies for functionality
  • Preference Cookies to remember settings
  • Security Cookies to help protect your data

3. How We Collect Information

We collect information when you:

  • Place an order
  • Contact us via email, forms or chat
  • Subscribe to our newsletter
  • Enter promotions
  • Browse our website via cookies and analytics tools

4. How We Use Your Information

Your data may be used to:

  • Process and fulfil orders
  • Provide customer service and updates
  • Send promotions or service announcements, where permitted
  • Improve our website and services
  • Meet legal and regulatory requirements
You can opt out of marketing communications at any time.

5. International Users & Legal Basis

If you are outside Australia, including the UK or European Union, we process personal data under applicable legal bases such as contractual necessity or legitimate interests, and comply with applicable privacy laws including the GDPR where required.

6. Sharing Your Information

We may share your data with:

  • Third-party service providers including payment processors, couriers and analytics providers
  • Legal authorities where required by law
  • Business partners in connection with a merger, sale or acquisition

We expect third parties handling personal information on our behalf to manage that information securely and in accordance with applicable privacy obligations.

7. Cross-Border Transfers

Your data may be processed or stored on servers located outside Australia, including in the United States. We take reasonable steps to ensure personal information is handled appropriately and consistently with applicable Australian privacy requirements.

8. Security

We apply reasonable technical and organisational measures to protect your personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

9. Your Rights

Under Australian law, you may be able to:

  • Access personal information we hold about you
  • Request corrections to inaccurate information
  • Opt out of marketing communications
  • Lodge a privacy complaint

To exercise these rights, contact us at dtf@phatprints.com.au .

10. Data Retention

We retain personal information only for as long as reasonably required for business, legal, tax, accounting or regulatory purposes. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

11. Third-Party Services

We may use third-party providers including:

  • Google Analytics for website performance and usage insights
  • Shopify Payments and Stripe for payment processing

We do not directly store full payment card details. Payment transactions are processed through relevant payment providers.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

13. Children’s Privacy

Our services are not designed for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

14. Do Not Track

Our website does not currently respond to browser-based “Do Not Track” signals. You can manage cookies and privacy settings through your browser and, where available, our website privacy controls.

15. Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Significant changes may also be communicated through our website or other appropriate channels.

16. Contact Us

For questions, concerns or privacy complaints, contact:

PHAT Prints DTF
Email: dtf@phatprints.com.au
Website: phatprintsdtf.com.au

You can also contact the Office of the Australian Information Commissioner (OAIC):

www.oaic.gov.au
Phone: 1300 363 992

Privacy Questions?

Contact us at dtf@phatprints.com.au